X111's Privacy Policy

01 Introduction & Scope

Welcome to the x111 platform. Our Privacy Policy outlines x111's commitment and responsibilities in protecting your personal data. This policy applies to all users of the https://x111.ws website and the x111 mobile application.

X111 is a licensed online gaming and betting platform. We believe privacy is a fundamental right for every user, and we manage your data in line with international data protection standards.

This Privacy Policy may be updated from time to time. For significant changes, we will notify you by email or through the platform. The date of the latest update will always be shown at the top of the page.

02 Data Collection

X111 only collects data that is strictly necessary — we never ask for information we don't need. A full breakdown of what we collect is provided below.

Directly Provided Information

• At registration: full name, email address, mobile number, date of birth, and residential address.
• For KYC verification: a copy of your National ID, passport, or driving licence.
• Payment details: Mobile banking numbers (bKash, Nagad, Rocket, etc.) — card numbers or bank account details are not stored directly on our servers.
• Information and message content provided when contacting support.

Automatically Collected Data

• Device data: device type, operating system, browser version.
• Network data: IP address, Internet Service Provider.
• Usage data: pages visited, time spent, and bets placed.
• Cookies and local storage data (see Section 05 for details).

03 Purpose of Data Use

X111 uses your data only for legitimate and transparent purposes. There is a clear justification behind every use — no information is ever used without reason.

Service Operations

• Account creation and management, login verification, and security assurance.
• Processing betting transactions and ensuring winnings are paid out correctly.
• Providing customer support and resolving complaints.
• Accurately delivering bonuses and promotional offers.

Security & Legal Compliance

• Preventing fraud, money laundering, and other illegal activities.
• Compliance with KYC/AML (Anti-Money Laundering) regulations.
• To comply with applicable laws and regulatory authority directives.
• Detecting and preventing unauthorized access to accounts.

Service Improvement

By analyzing how you use the platform, we work to continuously improve x111 — including adding new features, fixing bugs, and enhancing the overall user experience.

04 Data Sharing

X111 never sells your personal data to third parties. However, limited information may be shared with trusted partners as necessary to operate our services.

Data Sharing Circumstances

• Payment Providers: Only the payment information necessary to process your transaction is shared.
• KYC Verification Services: Identity documents may be verified with authorized third parties for identity verification purposes.
• Legal Authorities: We are required to disclose information when lawfully directed by a court or regulatory authority.
• Security Services: Partnered with specialist providers in fraud detection and prevention.

International Data Transfers

In some cases, your data may be processed on servers outside Bangladesh. When this occurs, we ensure that the destination country has adequate data protection laws in place and that all data transfers are carried out in accordance with international standards.

05 Cookies & Tracking Technologies

X111 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Type

• Essential Cookies: Used to maintain login sessions, verify security, and run core functions. These cannot be disabled.
• Performance Cookies: To understand which parts of the website are used most. Used for statistical data collection.
• Functionality Cookies: To remember your preferred language, time zone, and display settings.
• Marketing Cookies: To show you relevant advertisements. You can turn these off yourself.

06 Data Retention Period

X111 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period ends, data is securely deleted or anonymized. You may also request early deletion at any time — though certain data may need to be retained due to legal obligations.

07 Your Rights

Every user registered on the x111 platform has the following rights regarding their personal data. These rights are aligned with international data protection laws.

• Right to Know: You may request to know what data we hold about you and how it is being used.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may object to the use of your data for certain purposes.
• Right to Portability: You can request a copy of your data in a standard, portable format.
• Right to Complain: If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the relevant authority.

To exercise any of these rights, email us at support@x111.ws. We typically respond within 30 days.

08 Children's Privacy

The x111 platform is strictly for adults. Anyone under the age of 18 is prohibited from using this platform, and we do not knowingly collect data from minors.

Parents and guardians are urged to monitor their children's internet activity. If you suspect a minor is using x111, please notify us immediately at support@x111.ws.

09 Security Measures

X111 has implemented both technical and organizational security measures to protect your data. Our security team monitors the system around the clock, 24 hours a day.

• TLS 1.3 encryption is used for all data transmissions.
• Sensitive data (passwords, identity documents) is stored using AES-256 encryption.
• Regular security audits and penetration tests are conducted.
• Employee access to data is restricted to the minimum necessary.
• Two-factor authentication (2FA) is mandatory for all staff access to the system.
• In the event of a data breach, affected users will be notified within 72 hours.

10 Contact & Complaints

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to responding to your queries with full transparency.

• Email: support@x111.ws — responses are typically sent within 24–48 hours.
• Live Chat: Instant support is available 24/7 via live chat.
• FAQ: For answers to common questions, visit our on the FAQ page available.
• Terms & Conditions: For more detailed legal information, please visit our Terms & Conditions Read.

To request deletion, correction, or portability of your data, email us with your registered email address and the details of your request. Once your identity is verified, we will act within 30 days.